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Fender Squier ESP Guitars

Absolute Guitars -  Frequently Asked Questions

Payment Questions
How can I pay for my order?
Can I pay by credit/debit card without having a Paypal or Google account?

Stock Questions
Are the items displayed in stock?
If my order is processed, does that mean it is in stock?

Dispatch and delivery Questions
How will I know when my order has been dispatched?
How long will my order take to arrive?

Product Questions
Do you add new products to your range?
Do you have retail premises where items can be displayed?

Returns Policy Questions
Can items be returned?


How can I pay for my order?

We accept all major credit and debit cards,  via a secure payment gateways for increased security.  For direct credit or debit card payments, simply click on the checkout button within your shopping cart and follow the steps through the payment process.   All payments are via secure payment gateways and Absolute Guitars do not hold any confidential card details.

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Are the items displayed in stock?

All our items are in stock unless specified. If an item is out of stock then it will be displayed as “out of stock” on the product page.

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If my order is processed, does that mean it is in stock?

Orders will only be processed for items that are in stock. If your order has gone through the payment process then this means that the items are in stock.

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How will I know when my order has been dispatched?

We will notify you via email to let you know that your order has been dispatched.

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How long will my order take to arrive?

Your order will normally take a maximum of 3-5 working days to arrive, if you require your order earlier then we offer a next day delivery option.  Delivery charges are calculated automatically when you add your items to the cart.

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Do you add new products to your range?

We are constantly adding new products  to our site so it is always worth coming back to visit us.

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Do you have retail premises where items can be displayed?

Yes, you can visit our retail shop at 10 Dark Lane, Backwell, Bristol, North Somerset,BS48 3NP

Can items be returned?

Yes, you are able to return items to us if you are not happy with them.  Our full refund policy is detailed online.  Click here to view





 


Absolute Guitars offer a complete range of electric guitars, bass guitars, acoustic guitars, guitar amplifiers and  guitar spares and accessories.  You are welcome to come and visit us at our retail shop at 10 Dark Lane, Backwell, North Somerset   If you have any questions relating to any of our products featured on our website then please email us at sales@absolute-guitars.co.uk  
or call us on 01275 464177.